Requeue
An application designed to manage, control, and automate a restaurant's queuing and food ordering systems combines several essential functions into a single, comprehensive tool. Such an application provides an all-in-one solution for managing guest waitlists, increasing table turnover, and streamlining food orders from start to finish.
Automated Queue Management
A complete ecosystem designed for modern food businesses.
1. Digital Waitlists
Allows customers to join a virtual waitlist from on-site, through the app, or remotely, without physically waiting at the restaurant. An improved customer experience offers a streamlined, contactless process where customers can manage their place in line, order food, and make payments without waiting or interacting with multiple staff members.
2. Real-Time Updates
Provides live updates on queue status, estimated wait times, and alerts when the table is ready. Guests can be notified via SMS, push notifications, or email. By enabling pre-ordering, these features significantly reduce wait times, resulting in higher table turnover rates.
3. Capacity Management
Helps control dining room capacity and reduce overcrowding by dynamically adjusting wait times based on table availability and guest flow. Frees up staff to focus on delivering excellent customer service rather than managing queues or manually processing orders.
4. Improved Data Collection
Restaurants gather valuable data on customer preferences, peak times, and operational efficiencies, which can inform marketing strategies, menu planning, and staff scheduling.
RequeueUSER
- Browse the list of restaurants and find your favorites.
- Check the status of the restaurants, including the number of parties waiting and the estimated wait times.
- Line up and wait for your turn.
- Check the menu and place your order as a pre-order before being seated or for pickup.
- Loyalty Program
RequeueHOST
- Complete control of the list through (Seat, cancel, pass, hold, edit, and notes).
- Find the customer's details (name, mobile number, number of chairs, photo).
- Add walk-in customers.
- Track customers by their location.
- Send notifications and calls to customers.
- Regulate the areas outside and inside (close - full - walk-in only)
- Management of restaurant's table floor
- And more features
requeueKIOSK
Walk-in customers can see how many people are waiting and the estimated wait time to be seated without asking the HOST.
Walk-in customers can add their names to the waiting list without asking the HOST.
Walk-in customers can check their place in line without asking the HOST.
requeueORDER
RequeueORDER is A platform that allows customers to skip queues, reduce preparation time, and avoid the hassle of placing pick-up orders. A hungry hustler can easily place and pay for an order online through a RequeueUSER.
Give diners the option to pick up. They order and pay online, We deliver those orders to you, then inform diners when their food is ready.
Queuing and ordering application
It is transforming the dining experience for customers and restaurant staff by streamlining every step. By improving table turnover, order accuracy, and reducing missed orders and no-shows, it boosts customer satisfaction and increases revenue. A comprehensive queuing and ordering app ultimately creates a win-win by making dining smoother, faster, and more enjoyable for everyone.
Partner Dashboard
By the partner dashboard, you have complete control over your (Branches, requeueHOST, requeueORDER, all DATA, and a lot of reports).
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